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Uber launches appeal against TfL's refusal to renew ride-hailing firm's London licence

TfL has refused to renew Uber's licence on the grounds that the ride-hailing company was “not fit and proper” to operate in London
Uber is continuing to hold "constructive" talks with TfL

Uber has launched an appeal against the Transport for London’s decision to deny the renewal of its private hire licence.

Last month, TfL said it would not renew Uber's licence on the grounds that the ride-hailing company was “not fit and proper” to operate in London.

READ: Uber CEO's "humility" welcomed by London Mayor Sadiq Khan after regulator stripped taxi app of licence

Uber has lodged papers with the Westminster magistrates court and a hearing is expected to take place on 11 December.  

The appeal process is expected to take months but Uber will be able to continue to operate until the court rules on the case even though its licence expired on 30 September.

“While we have today filed our appeal so that Londoners can continue using our app, we hope to continue having constructive discussions with Transport for London,” an Uber spokesperson said.

“As our new CEO has said, we are determined to make things right.”

Dara Khosrowshahi, who has been Uber’s chief executive in September, has apologised for Uber’s past mistakes.

Khosrowshahi succeeded Travis Kalanick who resigned in July following a series of scandals and criticism over his management style.

READ: Uber boosted by new boardroom peace-deal

In an open letter to London Evening Standard last month, Khosrowshahi said: “While Uber has revolutionised the way people move in cities around the world, it’s equally true that we’ve got things wrong along the way”.

The Uber boss met with TfL head Mike Brown earlier this month with both sides describing the talks as “constructive”.

On its decision not to renew Uber’s licence, TfL highlighted concerns about the way the company reported serious criminal offences, how it conducted medical and criminal checks on drivers and whether software employed to evade regulation was being used in London.

Uber has dismissed the claims, insisting that it had a special procedure for dealing with allegations of criminal offence, that checks on drivers were properly handled by a third party organisation and that TfL's concerns over its use of software were unjustified.

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